MDLIVE App Comentários

This app doesn’t work. My appointment (which took 30 minutes to make and was done almost a week ago) was cancelled, so I have to accept a new appointment. It asked for more information in order to make this appointment. I filled it out. It still won’t let me book the appointment despite filling out the information and agreeing to its terms. I’m frustrated, I don’t have any patience for this. I don’t understand how hard it could be to make a functional app. If the booking isn’t working because of an error, couldn’t it at least display that error so I can relay it to customer support? Don’t get me started on customer support. My rescheduled appointment is supposed to be tomorrow, but I don’t think they’re going to respond to my email before that, and calling is just as slow and anxiety-inducing as the first time I did it. I just wish I could make my appointment.

The app is trash. Full of bugs and no customer service. Stay away from it

Doctor

Amazing! I had not used mdlive before. App worked well. Very quick, no waiting, and done. Will be my prime path to doctor visits moving forward.

Easy to use

I look forward to using this again.

Great service

Horrible experience with the MDLIVE app. I had to use it on Sunday morning because I couldn’t see my regular primary physician. I had a virtual visit with a doctor at 10 AM, and I was told my prescription was sent to the pharmacy. But when I checked, there was nothing there. I called MDLIVE more than five times trying to get answers. Every time, they couldn’t find any record of my visit or the prescription—even though I could clearly see the appointment in the app. I was told someone would call me back, but no one ever did. No medication, no follow-up, just hours of pain and frustration. This kind of service is unacceptable, especially when people are relying on it for urgent medical help. I would not recommend MDLIVE to anyone. If anything, it made a bad situation worse.

Super convenient

Every time I try to log in it doesn’t work and refreshes the login page. I have to just use an internet browser to start the process. Then, once I get a video call, it crashes and I have to start the whole process over (and it works the second time). I don’t know how this app has positive reviews, it is extremely glitchy.

It’s a great app but it doesn’t let me schedule or reschedule doctor appointments and it’s frustrating as all get out

Anytime I do anything the video will not connect.

Scheduled the appointment and was seen within five minutes. Dr. Was kind and provided a diagnosis and ordered prescription. Entire process was about 15min!

I am so glad I used my MDLive mobile application for this last hay fever illness! The wait time is lightning fast and the doctors are amazing!

This was the best service I have ever had. Quick and easy.

Love that I can find a variety of specialties and could find a doctor I felt culturally respected by. Diversity matters and finding physicians who look like me are important to quality care.

Doctor was very nice and knew what I had based on my symptoms. Quick and easy. Thank you!

This was so fast and easy very helpful .

Not at all happy with this app. Don’t get me wrong, I love the provider I have on here. The app is constantly freezing, won’t load, video sessions end repeatedly, can’t sign in. Nothing but problems for over a year now. Highly disappointed. If I didn’t love the provider I speak with I would delete the app.

Love it!

Very knowledgeable doctor! She taught me things I didn’t know about sinus infections.

I absolutely love the doctor I am using on here. This is absolutely amazing

Prices are not the best, it is better to go see a doctor in person.

Great.

My insurance directed me to this website to book an appointment for a psychiatric evaluation for ADHD. After scheduling the appointment and paying my co-pay, I was paired with a doctor who informed me that they do not treat or prescribe medication for ADHD symptoms. Not only was this incredibly frustrating, but the interaction with the doctor was also unprofessional and disheartening. I would strongly caution anyone against using this app, as it felt like a complete waste of both time and money. Even the doctor acknowledged that there should be a clear banner or notice stating that ADHD treatment is not available through their services. Unfortunately, instead of leaving the appointment feeling supported, I walked away feeling even worse about myself.

Soar throat

Very good interaction - knew exactly what the issue was quickly

It would be helpful if I could join the call using my laptop and not my phone.

Used it for the first time with my new health insurance because my primary wasn’t available and I’m sick. Doctor was very helpful and set up process was pretty simple. I’ll be using it again

Didn’t waste time, straight to the point, and friendly doctor!

I believe MDLIVE is hands down the best Doctor company out there!!!! Plus there app is awesome as well. Very convenient and easy to use!! Thank you MDLIVE for everything y’all do for me!!!!

I really appreciate mdlive it helps me when I am really sick

This is a good app. The doctor called me right away.

This app is unbelievable! Thank you very much!

My Doctor was great. I did a video chat. She was very informative and helpful. Thank you so much🩷

Can fit appointments in on my schedule whenever it is needed. Great stuff!

Fast and helpful

Dropped video calls, poor quality video, confirm appt tab/button missing. Not all the time though.

Super easy to get a tile doc

I am so thankful for MDLive! I can get a fast appointment during my break time, meet with the doc, and pick my meds up on the way home!

I can’t confirm appointments in the app because it says to fill out required fields, which I already did. If I confirm through a browser instead of the app, then it works. Really needs this figured out because I’m not always near a computer, but I am near my phone.

I have a swollen tonsil and strep throat with pain swallowing, and wanted some relief so I tried MDLive and in minutes, literally, I video chatted and received an antibiotic prescription sent to my local pharmacy. This is 5 star medicine and completed in my kitchen. I highly recommend MDLive !

Davida has been a great to work with

I was impressed by the physician taking time to answer all my questions. I will definitely use the service in the future because it is super convenient

Love it. It’s super easy to

Need the textbox to be improved

Dr John Schloff was fantastic! This was my first MDLive visit and it was a great experience!

Happy

Great service. Nice, knowledgeable doctor. Fast time and didn’t have to wait hardly at all.